Last Updated: June 16, 2026
Welcome to Qigong En Ligne (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit qigongenligne.com, use our online learning platform, mobile applications, courses, services, newsletters, and related offerings.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing and payment information
- Mailing address
- Account login credentials
- Course enrollment information
- Messages, comments, and support requests
- Photos, videos, or other content you upload
- Newsletter subscription preferences
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Usage statistics
- Cookies and similar technologies
Mobile App Information
When using our mobile applications, we may collect information necessary to provide app functionality, including account details, uploaded content, and diagnostic information.
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Deliver courses and educational content
- Process purchases and payments
- Provide customer support
- Communicate regarding your account
- Send newsletters and updates
- Improve our website, apps, and services
- Analyze usage trends
- Protect against fraud, abuse, and unauthorized access
- Comply with legal obligations
3. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
- Protection of vital interests
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Remember user preferences
- Analyze website performance
- Improve user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third parties assisting with:
- Payment processing
- Website hosting
- Email communications
- Analytics
- Customer support
- Course delivery
Legal Requirements
We may disclose information when required by law, court order, or governmental request.
Business Transactions
Information may be transferred in connection with a merger, acquisition, reorganization, or sale of assets.
6. Payment Information
Payments may be processed by third-party payment providers. We do not store complete payment card information on our servers unless expressly stated.
Please review the privacy policies of any payment providers used during checkout.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain course records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When no longer required, information is securely deleted or anonymized.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent
- Request deletion of personal information
- Request data portability
- Restrict certain processing activities
- Object to certain uses of data
To exercise these rights, contact us using the information below.
10. Email Communications
If you subscribe to our newsletter or marketing communications, we may send emails regarding:
- New courses
- Events
- Educational content
- Promotions
- Service updates
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
11. Children’s Privacy
Our services are not directed toward children under the age required by applicable law without parental consent.
We do not knowingly collect personal information from children without appropriate authorization.
12. International Data Transfers
Your information may be processed or stored in jurisdictions outside your province, state, or country.
When transfers occur, we take reasonable measures to ensure appropriate protection of personal information.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date. Continued use of our services after updates constitutes acceptance of the revised policy.
15. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Qigong En Ligne / Institut de Qigong du Québec
Website: qigongenligne.com
Email: info@qigongenligne.com
Mailing Address:
1525 Rue Sainte-Hélène
Longueuil, Québec J4K 3S8
Canada